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Walsh must restore IndiGos image before piloting its global expansion

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Willie Walsh to steer India’s IndiGo through turbulent times

The appointment of aviation heavyweight Willie Walsh as CEO of IndiGo is expected to bolster the Indian company’s international expansion, but the former British Airways (BA) boss will first have to repair a seriously tarnished reputation.

India’s largest airline, which holds about 65% of domestic flights, stunned the sector with Walsh’s appointment on Tuesday. This move follows months of negative press and regulatory pressure after thousands of flights were cancelled in December due to inadequate pilot rest and duty time planning.

IndiGo is banking on the current head of the International Air Transport Association (IATA) to steer the company through its most severe crisis in its twenty-year history.

Walsh, 64, has described the industry as a “struggle for survival”. His first role as CEO at Irish carrier Aer Lingus saw him clashing with unions and slashing costs, earning him the nickname “Slasher Walsh”.

Analysts believe Walsh’s appointment signals IndiGo’s focus on expanding its global network and strategic partnerships, with investors reacting positively by driving IndiGo’s stock up by 6% the day after the announcement.

Aside from the company’s challenges, Walsh will have to contend with the fallout from India-Pakistan tensions and the US-Israel conflict with Iran. Pakistan banned Indian airlines from its air space last year, forcing them to reroute to Western destinations and increasing travel times and costs significantly.

As IndiGo expands internationally, it will need a new structure for its products and operational model, likely requiring the recruitment of additional senior executives under Walsh’s leadership.

IndiGo currently serves over 40 international destinations, up from just over 25 in 2022, and operates around 440 aircraft. Its first Airbus A350 is expected in 2028, one year behind schedule.

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